Our general terms and conditions:

HIRST®Design Yvonne Seppel GmbH / Business owner: Yvonne Seppel
Eggerten 10a, 96129 Strullendorf, Germany
01. Our General Terms and Conditions of Business (GTC) shall apply exclusively to all contractual relationships, the validity of which shall be acknowledged by our contractual partner upon receipt of the order confirmation. Previously used general terms and conditions are ineffective. Deviating general terms and conditions of the contractual partner shall not become part of the contract, even if we do not expressly object to them.

02. All offers are non-binding and subject to confirmation in all parts, unless expressly stated otherwise.

03. Contracts with us are only concluded with the signature of the buyer as well as the seller of the order. For all agreements with our sales representatives and for communication addressed to us verbally or by means of electronic communication, the written confirmation from our side to the buyer shall apply.
With cancellation of the order HIRST®Design Yvonne Seppel has the right to retain 30% of the purchase price. With all locked orders and contracts a pre-payment is paid first at a value of 30% by the customer to HIRST®Design Yvonne Seppel GmbH.

The customer has no requirement on supply or achievement in cases of lacking readiness to deliver due to higher force, industrial action, delay in delivery of the sub-supplier and other events not to be represented by us. In such cases both parties shall be entitled to withdraw from the contract. Claims for damages are excluded unless we are guilty of gross negligence. Minor model changes on the part of our supplier do not entitle to withdrawal or claims for damages.